Privacy Policy

Welcome to the WRD DRAIN TRACKER, operated by Department OF Water Resources Government of Punjab, India. wrdportal.punjab.gov.in Privacy Policy make it easier for you to understand what information we collect and why we collect it.

This Privacy Policy governs the manner in which the WRD DRAIN TRACKER collects, uses, maintains and discloses information collected from users (each, a "User") of the https://wrdportal.punjab.gov.in/ site. This privacy policy applies to the Site and all products and services offered by Water resource Department Punjab.

Personal identification information

We collect and utilize several kinds of information to enhance our Services for you. We collect personal information to contact or identify you while using our Service. Every time you use our Service, we might ask for certain personally identifiable information, such as your email address or phone number, that we can use to reach you.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User\'s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Water resource Department Punjab collects and uses Users personal information for the following purposes:

- To run the Water resource Department Punjab user internal office management system.
- We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
- Your information helps us to more effectively respond to your customer service requests and support needs.
- To contact users of Water resource Department Punjab

The email address and Phone number Users provide for registering, will only be used to send them information and updates pertaining to department internal work. It may also be used to respond to their inquiries, and/or other requests or questions.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

What information do we collect from the user?

When user sign up, we collect all the Information about the user such as the user's name, email address, telephone number and any other Information the user may choose to provide to us on the platform.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may also disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
We may transfer information to a successor entity in case of a corporate merger, consolidation, sale of assets or other corporate changes.

How long do we retain the information provided by the User?

If users create an account on our website or fill your information, we will retain your information for next 7 years or as long as your account is active with us or for as long as you are receiving our services. After you have closed your account with us or ceased to use our services, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

Digipass has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Geolocation.

We collect your location information through your GPS coordinates (e.g., latitude/longitude) available through your mobile device. We may also gather information about your location using other technologies and sensors which may provide us with information about nearby devices, WiFi access points and networks, and nearby cell towers. We may also share location information with our partners, for tailored advertising, attribution, analytics, research and other purposes, as described in Section 2 “Sharing of Your Information” below. If you want to opt-out of the collection of your location data, please adjust your settings in your mobile device to limit the app’s access to your location data.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, your dealings with this site or queries like deactivation/deletion of the account please contact us on noreply-wrd@punjab.gov.in